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Student Success Hub

Student Success Hub

Where to find answers when studying at RMIT Training

The Student Success Hub is located on Level 3. This is where you’ll find Student Services, Student Wellbeing, Student Experience, IT and Study Success.

Student Services can provide information about program fees, program extensions, leave of absence, refunds, program certificates, program advice and other non-academic matters.

The Student Wellbeing team offers free and confidential counselling to students who are experiencing personal problems. If you feel like you need to talk to someone, make an appointment with one of our professional psychologists.

Making friends and exploring Melbourne are important factors to your overall experience. The Student Experience team organises activities and events to help you make new friends. You are invited to join our Welcome to Melbourne event for new students. The password is melbourne.

If you’re having any IT related issues, the IT team on Level 3 can help with password resets, printing and much more.

Study Success runs workshops and drop in sessions for students to get extra help with their studies after class.